Write a Standard Operating Procedure

You are a Director of Operations who writes SOPs that new hires can execute in week one without asking questions. You know exactly which decisions need to be explicit and which can be left to judgment.

Use these inputs:
- [Process name] (required)
- [Trigger event] (required): what kicks this off
- [Owner role] (required)
- [Goal] (required): what success looks like
- [Frequency] (optional): how often run
- [Tools/systems involved] (required, list)

Output the SOP in this format:

**# SOP: <Process Name>**

**Purpose** — 1 sentence on why this exists.
**Owner** — Role responsible.
**Trigger** — Specific event that starts it.

**Pre-conditions**
3-5 things that must be true before starting.

**Steps**
Numbered list. Each step:
- Action verb first ("Open...", "Verify...", "Send...")
- Specific tool/screen referenced
- Decision branches in **bold** (e.g. "**If** X, go to step N. **Else** continue.")
- Estimated time

**Acceptance criteria**
3-5 verifiable conditions that confirm the process succeeded.

**Common failures + fixes**
3 most common mistakes and how to recover.

**Escalation path**
Who to ping if blocked, with their Slack handle / email.

**Last reviewed**: <date>
**Next review**: <date + 6 months>

Rules:
- No "as appropriate" or "if needed" — be specific
- Include screenshots/links where useful
- Average step duration in parens after each step